Frequently Asked Questions

No, we cannot guarantee recovery. Each case is unique and depends on multiple factors including the type of scam, how quickly it was reported, the payment method used, the jurisdictions involved, and the cooperation of financial institutions. We provide honest assessments based on the specific circumstances of your case and have a 96% success rate across cases we accept. However, past success does not guarantee future results.

Recovery timelines vary significantly:

• Initial case evaluation: 1-3 days
• Investigation and tracing: 2-6 weeks
• Recovery coordination: 4-12 weeks
• Complex international cases: 3-6 months

Some cases resolve faster, while others take longer depending on the complexity, number of jurisdictions involved, and cooperation from banks, exchanges, and other parties. We keep you updated throughout the process.

Yes, cryptocurrency is highly traceable. While crypto is pseudonymous (not anonymous), blockchain technology creates a permanent public record of all transactions. Using advanced blockchain forensics tools, we can trace funds through multiple wallets, exchanges, and even some mixing services. The key is identifying when and where funds reach centralized services where they can be frozen and recovered. Some cryptocurrencies emphasize privacy features which add complexity, but tracing is still often possible.

For the initial evaluation, provide as much information as possible:

• Transaction records (bank statements, crypto transaction IDs, payment confirmations)
• Communications with scammers (emails, text messages, chat logs)
• Website URLs and screenshots
• Wallet addresses (for crypto scams)
• Any contracts or agreements
• Timeline of events
• Names, phone numbers, or other identifiers used by scammers

Don't worry if you don't have everything. We'll guide you on gathering the necessary evidence during the process.

Yes, we handle cases worldwide. Online fraud frequently crosses international borders, and we have experience working across 45+ countries. We coordinate with financial institutions, cryptocurrency exchanges, and legal entities in multiple jurisdictions. International cases may take longer due to the complexity of working across different legal systems and financial regulations, but our global reach enables us to pursue recovery wherever the funds have gone.

We offer a free initial case evaluation to assess the likelihood of recovery. If we believe we can help, we'll discuss our fee structure which varies based on case complexity and the amount involved. We're transparent about costs upfront and tailor our approach to each client's situation. Contact us for specific pricing information related to your case.

Absolutely. Your privacy and confidentiality are paramount. All case information is handled with strict confidentiality, stored securely using industry-standard encryption, and never shared without your explicit consent. We comply with international data protection standards including GDPR. Our team maintains professional discretion, and we understand the sensitive nature of fraud cases. You can trust that your information is safe with us.

Several key differences set us apart:

• No false promises: We provide honest assessments and never guarantee outcomes
• Transparent process: Clear communication and regular updates throughout
• Proven expertise: Years of experience in digital forensics and blockchain analysis
• 96% success rate: Track record of actual recoveries, not empty claims
• Victim-first approach: Compassionate service that treats clients with respect
• Global reach: Ability to work across 45+ countries
• Legitimate operation: We never ask for upfront fees before assessment

Yes, we can work alongside law enforcement. Reporting to police is important for legal documentation, but law enforcement often lacks the resources for individual fund recovery efforts. We specialize specifically in tracing and recovering stolen funds using methods that complement but don't interfere with police investigations. In fact, our detailed forensic reports can support law enforcement cases.

International scams are our specialty. Most online fraud involves cross-border transactions, and we have experience navigating multiple jurisdictions. We coordinate with international financial institutions, cryptocurrency exchanges operating globally, and use legal mechanisms that work across borders. The location of the scammer doesn't prevent us from tracing and recovering funds, though it may affect the timeline and approach.

Immediately. Time is critical in fund recovery. The sooner we begin tracing, the better the chances of recovery before funds are moved, converted, or withdrawn. Early action allows us to potentially freeze accounts before assets disappear. Even if some time has passed, contact us anyway. Recovery may still be possible, and we'll provide an honest assessment of your options.

We handle all major types of online fraud including:

• Cryptocurrency scams (fake exchanges, rug pulls, wallet theft)
• Investment and trading fraud (forex, binary options, fake brokers)
• Romance scams involving financial loss
• Phishing and identity theft
• NFT and Web3 scams
• Business email compromise
• E-commerce fraud
• Social media impersonation scams
• Employment and task scams
• Fake recovery scams (secondary victimization)

If you're unsure whether we can help with your specific situation, contact us for a free evaluation.

No, we are not law enforcement, a government agency, or attorneys. We are a private fund recovery service specializing in digital forensics, blockchain tracing, and financial investigation. We work to trace and recover stolen funds through coordination with financial institutions, exchanges, and when appropriate, we support law enforcement efforts. We operate legally and ethically, focusing specifically on fund recovery rather than criminal prosecution.

We understand that scam victims are often in difficult financial situations. Our initial case evaluation is completely free with no obligation. We'll assess your case and discuss payment options that work for your situation. We never ask for payment before explaining exactly what we'll do and what outcomes are reasonably possible. Contact us to discuss your specific circumstances.

This is a completely valid concern, especially after being victimized. Red flags of fake recovery scams include:

• Guaranteed recovery promises
• Requests for payment in cryptocurrency
• Pressure to act immediately
• Lack of transparency about the process
• No physical address or verifiable contact information

We differ by:

• Providing honest, realistic assessments
• Explaining our process transparently
• Never pressuring you to proceed
• Offering a free initial evaluation
• Maintaining clear communication throughout
• Having verifiable success stories and testimonials

You're encouraged to research us, ask questions, and take time to make an informed decision.