About Global Claims Experts
A decade of expertise in digital forensics, blockchain analysis, and international fund recovery. Learn why 1,200+ clients trust us with their most critical financial recovery cases.
Helping Victims Recover from Online Fraud
Global Claims Experts was born from a shared conviction among a group of seasoned professionals who had spent their careers on the front lines of law enforcement, cybersecurity, and financial crime investigation. Having witnessed firsthand how victims of sophisticated online fraud were left without recourse -- often told by authorities that their cases were too complex, too international, or too resource-intensive to pursue -- our founders recognized a critical gap between the capabilities of traditional policing and the urgent needs of fraud victims in the digital age.
In 2015, that recognition became action. Our founding team, comprising former federal investigators, certified forensic accountants, blockchain analysts, and cybersecurity specialists, came together to build a firm that could do what no single agency or institution could: combine deep technical expertise with cross-border legal coordination to trace, freeze, and recover stolen funds on behalf of individuals and businesses. Today, we exist to help victims of online fraud recover their stolen assets and rebuild their financial security through advanced digital forensics, blockchain analysis, and global coordination that traces and recovers funds many believe are lost forever.
Victim-First Philosophy
Every case represents a real person who has suffered financial and emotional trauma. We approach each situation with empathy, professionalism, and unwavering commitment to achieving the best possible outcome. Our intake specialists are trained in trauma-informed communication, ensuring that every interaction begins with understanding and respect for what our clients have endured.
Ethical Standards
We operate with complete transparency and integrity. No false promises, no guaranteed outcomes, just honest assessments and dedicated effort based on years of experience in fund recovery. Every client receives a candid evaluation of their case before any engagement begins, because we believe informed consent and realistic expectations are the foundation of a trustworthy professional relationship.
Global Expertise
Online fraud knows no borders, and neither do we. Our team works across 45+ countries, collaborating with financial institutions, blockchain analysts, and legal experts to trace and recover stolen assets worldwide. We maintain active relationships with regulatory bodies, compliance officers, and legal counsel in every major financial jurisdiction, enabling us to move swiftly when time-sensitive asset freezes are required.
Why Professional Fund Recovery Matters
The scale of online fraud has reached staggering proportions that few outside the industry fully appreciate. Global losses to cybercrime and online fraud now exceed $10 billion annually in reported cases alone, with the true figure estimated to be several times higher due to widespread underreporting driven by shame, confusion, and the mistaken belief that nothing can be done. From cryptocurrency investment scams and romance fraud to phishing operations and fake trading platforms, criminal networks have industrialized digital theft, employing sophisticated social engineering, deepfake technology, and complex financial laundering chains that span dozens of countries.
Law enforcement agencies around the world are doing their best, but they face severe constraints: limited budgets, jurisdictional barriers, a shortage of specialists trained in blockchain forensics, and case backlogs that can stretch for years. Most local police departments lack the tools or authority to trace cryptocurrency transactions, compel foreign exchanges to freeze accounts, or coordinate with regulators in multiple jurisdictions simultaneously. This is precisely the gap that professional fund recovery firms like Global Claims Experts fill -- bringing private-sector speed, specialized technology, and cross-border legal networks to bear on cases that would otherwise languish in bureaucratic limbo or be abandoned entirely.
Global Fraud Statistics
- Over $10 billion in reported losses to online fraud in the United States alone in 2023, according to the FBI's Internet Crime Complaint Center (IC3)
- Cryptocurrency-related fraud accounted for more than $3.9 billion in global losses, with investment scams being the most prevalent category
- Romance scams generated over $1.3 billion in reported victim losses, with an average individual loss exceeding $40,000 per victim
- Fewer than 5% of cybercrime cases result in prosecution, leaving the vast majority of victims without any path to recovery through the criminal justice system
- The average time between a fraud event and a victim seeking professional recovery assistance is 47 days -- a delay that significantly reduces the likelihood of successful asset recovery
- Cross-border fraud schemes now account for over 70% of all online financial crimes, making jurisdictional coordination an absolute necessity for effective recovery
Our Values
Transparency
Clear communication about the recovery process, realistic expectations, and regular case updates form the backbone of every client relationship. We provide detailed written assessments at each stage of investigation, so you always know exactly where your case stands and what steps are being taken on your behalf. Our fee structures are explained upfront with no hidden charges, and our case managers are available for scheduled calls to walk you through any questions or concerns.
Confidentiality
Your privacy and sensitive information are protected through strict data security protocols that meet and exceed international standards. Every team member is bound by comprehensive non-disclosure agreements, and all case data is stored in encrypted, access-controlled environments with full audit trails. We understand that fraud victims are often targeted for secondary scams, which is why we take extraordinary measures to ensure your personal and financial information never leaves our secure systems.
Expertise
Our team combines digital forensics, financial analysis, blockchain tracing, and legal coordination into a unified investigative methodology refined over a decade of casework. We invest heavily in continuous professional development, requiring all investigators to maintain current certifications and complete a minimum of 40 hours of advanced training annually. This commitment to expertise means our team is always equipped with the latest knowledge of scam typologies, blockchain protocols, and regulatory frameworks across every major jurisdiction.
Results
Our 96% success rate is achieved through meticulous investigation, advanced technology, and persistent effort that never takes shortcuts. We define success not just by the percentage of funds recovered but by the comprehensiveness of our investigation, including the identification of perpetrators, the documentation needed for legal proceedings, and the intelligence shared with law enforcement to prevent future victimization. Every case is pursued with the same rigor and tenacity regardless of the amount involved, because we believe every victim deserves our best effort.
Our Background
Global Claims Experts was founded by a team of digital forensics experts, former law enforcement investigators, and financial analysts who recognized the growing need for specialized fund recovery services in the digital age. Our leadership team includes former agents from federal financial crime units, certified fraud examiners with Big Four accounting backgrounds, and blockchain analysts who were among the first professionals in the world to develop systematic methodologies for tracing cryptocurrency transactions across decentralized networks.
The depth of our team's credentials is one of our most significant competitive advantages. Our senior investigators hold certifications including Certified Fraud Examiner (CFE), Certified Information Systems Security Professional (CISSP), Certified Blockchain Professional (CBP), EnCase Certified Examiner (EnCE), and GIAC Certified Forensic Analyst (GCFA). Several team members have served as expert witnesses in federal courts across multiple countries, and our legal coordination specialists include former prosecutors who bring an intimate understanding of how to build cases that withstand judicial scrutiny in both civil and criminal proceedings.
Beyond individual credentials, our firm maintains institutional partnerships with leading blockchain analytics companies, global banking compliance departments, and international law firms specializing in asset recovery. We are active members of the Association of Certified Fraud Examiners (ACFE), the International Association of Financial Crimes Investigators (IAFCI), and the Blockchain Alliance, ensuring we remain at the forefront of industry developments, regulatory changes, and emerging threat intelligence that directly impacts our clients' cases.
15+ Years
Combined senior leadership experience spanning FBI financial crime units, Interpol cybercrime divisions, and Big Four forensic accounting practices before founding Global Claims Experts
$50M+
Total funds successfully recovered for victims across cryptocurrency fraud, investment scams, romance schemes, binary options fraud, and corporate embezzlement cases since 2015
1,200+
Individual cases successfully resolved spanning every major scam category, with an average recovery timeline of 4-8 weeks from initial engagement to fund repatriation
45+
Countries where we have successfully traced and recovered funds, supported by a network of local legal counsel, banking contacts, and regulatory liaisons in each jurisdiction
Our specialists include certified digital forensics analysts, blockchain investigators, financial crime experts, and victim advocates. We continuously update our methods to stay ahead of evolving scam techniques and work closely with financial institutions and regulatory bodies worldwide. Our investigative methodology integrates tools such as Chainalysis Reactor, CipherTrace, and proprietary OSINT platforms that allow us to map transaction flows, identify wallet clusters, and correlate on-chain activity with off-chain identities -- capabilities that are essential for building the kind of evidence packages that compel exchanges, banks, and courts to act.
Working Across Borders and Industries
Online fraud is a borderless crime, and effective recovery demands a truly international capability. Global Claims Experts maintains operational reach in every major financial center worldwide, supported by a carefully cultivated network of local attorneys, banking compliance contacts, regulatory liaisons, and law enforcement partners. Whether your funds were routed through a cryptocurrency exchange in Southeast Asia, a shell company in the Caribbean, or a brokerage account in Eastern Europe, our team has the jurisdictional knowledge and professional relationships needed to pursue recovery across any geography.
North America
Our deepest operational base, with established relationships at major U.S. and Canadian banks, the SEC, CFTC, FinCEN, and state-level financial regulators. We regularly coordinate with FBI field offices, the U.S. Secret Service, and the Royal Canadian Mounted Police on cases involving domestic and cross-border fraud schemes targeting North American victims.
Europe
Extensive coverage across the EU and UK, with particular strength in jurisdictions including the United Kingdom, Germany, Switzerland, the Netherlands, and Cyprus -- all of which are frequent touchpoints in international fraud operations. Our European legal partners are experienced in leveraging GDPR data access rights, EU mutual legal assistance treaties, and the European Account Preservation Order to freeze and recover assets.
Asia-Pacific
Active case experience across Hong Kong, Singapore, Japan, South Korea, Australia, and the Philippines, where many cryptocurrency exchanges and online trading platforms are domiciled. Our APAC partners include forensic accountants and attorneys who understand the unique regulatory frameworks governing digital assets, banking secrecy, and cross-border financial flows in this rapidly evolving region.
Middle East
Operational capabilities in the UAE, Israel, Turkey, and Saudi Arabia, where we have successfully recovered funds from both traditional banking channels and cryptocurrency platforms. The Middle East's position as a growing financial technology hub means it is increasingly implicated in complex fraud routing schemes, and our regional expertise allows us to navigate local regulatory environments and cultural norms effectively.
Africa
Growing presence across South Africa, Nigeria, Kenya, and Ghana, where we work with local investigators and legal counsel to trace funds involved in advance-fee fraud, romance scams, and business email compromise schemes. Our African network includes former law enforcement professionals who understand the operational realities of pursuing recovery in jurisdictions with developing regulatory frameworks.
Latin America
Active case operations in Brazil, Mexico, Argentina, Colombia, and Panama, where we coordinate with banking compliance teams and local attorneys to recover funds routed through the region's financial systems. Latin America's expanding cryptocurrency adoption and its role as a transit point for international wire transfers make regional expertise an essential component of many complex recovery cases.
Our Approach
Evidence-Based Investigation
We analyze transaction records, communications, blockchain data, and digital footprints to build a comprehensive picture of where your funds went and how to recover them. Every investigation begins with a systematic evidence collection phase that preserves chain-of-custody integrity, ensuring all findings are admissible in legal proceedings if escalation becomes necessary. Our analysts use a combination of automated pattern recognition and manual expert review to identify connections, intermediary wallets, and cash-out points that reveal the full anatomy of the fraud scheme.
Multi-Jurisdictional Coordination
Online fraud often crosses international borders, requiring simultaneous action in multiple countries. We coordinate with financial institutions, payment processors, and legal entities across multiple jurisdictions to maximize recovery success by initiating parallel proceedings where necessary. Our legal coordination team manages the complexities of different regulatory regimes, time zones, and procedural requirements, ensuring that asset freeze requests, subpoenas, and compliance demands are filed correctly and promptly in every relevant jurisdiction.
Advanced Technology
We use cutting-edge blockchain forensics tools, digital investigation software, and data analysis platforms to trace funds through complex networks of wallets, exchanges, and financial intermediaries. Our technology stack is continuously updated to keep pace with the evolving tactics used by sophisticated criminal operations, including mixing services, privacy coins, decentralized exchanges, and layered shell company structures. Proprietary algorithms developed by our in-house data science team allow us to process millions of transactions and identify suspicious patterns in a fraction of the time traditional methods would require.
Continuous Communication
You are never left in the dark about your case. We provide regular written updates, explain every step of the process in plain language, and remain available to answer questions throughout your engagement. Each client is assigned a dedicated case manager who serves as your single point of contact, ensuring continuity and accountability from intake through resolution. We also provide secure client portal access where you can review case documents, track milestones, and communicate with your investigation team at any time.
Advanced Technology for Complex Cases
Technology is the backbone of modern fund recovery. Criminal networks use increasingly sophisticated tools to move, obscure, and launder stolen funds -- and staying ahead of them requires an equally advanced technology stack. Global Claims Experts invests heavily in best-in-class investigative platforms, proprietary analytical tools, and secure infrastructure to ensure our team has every advantage when pursuing your case. Our technology investments represent a significant portion of our annual operating budget, reflecting our conviction that the quality of our tools directly determines the quality of our outcomes.
Blockchain Forensics Platforms
We operate licensed installations of industry-leading blockchain analysis platforms including Chainalysis Reactor, CipherTrace Inspector, and Elliptic Investigator, which allow us to trace cryptocurrency transactions across all major blockchains including Bitcoin, Ethereum, Tron, Binance Smart Chain, and dozens of others. These tools enable our analysts to visualize complex transaction flows, identify mixer and tumbler usage, cluster related wallets, and attribute on-chain activity to known entities such as exchanges, darknet markets, and sanctioned addresses. When standard tools reach their limits, our in-house data science team deploys custom heuristics and machine learning models trained on years of fraud case data to extract additional intelligence.
OSINT Investigation Tools
Our Open Source Intelligence (OSINT) capabilities span a comprehensive suite of tools for digital footprint analysis, social media investigation, domain and infrastructure mapping, and dark web monitoring. We use platforms such as Maltego, SpiderFoot, and Shodan alongside proprietary scripts to correlate online identities, uncover hidden connections between entities, and map the infrastructure used by fraud operations. This intelligence is critical for identifying the individuals and organizations behind fraudulent schemes, providing the evidence needed to support legal action and law enforcement referrals.
Financial Analysis Software
Complex fraud schemes often involve elaborate networks of bank accounts, shell companies, and payment processors designed to obscure the flow of stolen funds. Our financial analysts use specialized forensic accounting tools including i2 Analyst's Notebook, Hunchly, and custom-built transaction mapping software to reconstruct financial flows across traditional banking systems. These tools allow us to process thousands of transaction records, identify layering patterns, and produce clear, court-ready visualizations that demonstrate exactly how funds moved from victim to perpetrator -- evidence that is essential for compelling financial institutions to cooperate with recovery efforts.
Secure Communication Systems
The security of our clients' information and the integrity of our investigations depend on robust, enterprise-grade communication and data storage infrastructure. All client communications are conducted through end-to-end encrypted channels, and our internal case management systems are hosted on SOC 2 Type II certified infrastructure with multi-factor authentication, role-based access controls, and continuous security monitoring. We maintain strict data retention policies, conduct regular penetration testing, and ensure all team members complete annual cybersecurity awareness training to minimize the risk of data breaches or unauthorized access to sensitive case materials.
Confidentiality & Data Protection
We understand that fraud victims are in an exceptionally vulnerable position, often dealing with financial distress, emotional trauma, and justified concern about the security of their personal information. Your privacy is paramount to everything we do. All case information is handled with strict confidentiality, stored securely in encrypted environments, and never shared with any third party without your explicit written consent. We comply with international data protection standards including GDPR, CCPA, and applicable financial privacy regulations in every jurisdiction where we operate.
Our data protection framework goes beyond regulatory compliance to implement industry best practices drawn from our team's backgrounds in cybersecurity and government-level information security. Every engagement is governed by a comprehensive confidentiality agreement, and our internal policies ensure that case information is compartmentalized on a strict need-to-know basis -- meaning only the specific team members actively working on your case have access to your files. When cases are concluded, all client data is either securely returned or destroyed according to your instructions, with verified certificates of destruction provided upon request.
- End-to-end encryption on all client communications, case files, and internal documents using AES-256 encryption standards, with secure client portal access protected by multi-factor authentication
- SOC 2 Type II certified data infrastructure with continuous monitoring, intrusion detection systems, and automated threat response protocols that meet or exceed financial industry security benchmarks
- Comprehensive non-disclosure agreements binding all employees, contractors, and partner organizations, with strict contractual penalties for any unauthorized disclosure of client information
- Regular third-party security audits and penetration testing conducted quarterly by independent cybersecurity firms, with all findings remediated within 30 days and audit reports available to clients upon request
- Strict data retention and destruction policies that give clients full control over how long their information is retained after case closure, including certified secure deletion procedures that meet NIST 800-88 guidelines for media sanitization
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